180-Day Money-Back Guarantee

Every Sight Fresh purchase made through our official website is automatically covered by our 180-day money-back guarantee. This applies to all package sizes:

• 1 Bottle Package – 30-day supply
• 3 Bottle Package – 90-day supply (Best Seller)
• 6 Bottle Package – 180-day supply (Best Value)

The guarantee period begins on the date of your original purchase, not when you receive the product. You have 180 days from your purchase date to request a refund if you're not satisfied.

To qualify for our money-back guarantee, please note the following:

• Official Website Purchases Only: The guarantee applies exclusively to purchases made through sightfreshofficial.com. Products purchased from third-party sellers, unauthorized retailers, or other websites are not covered.
• 180-Day Time Limit: Refund requests must be submitted within 180 days of your original purchase date. After this period, refunds cannot be processed.
• One Refund Per Customer: The money-back guarantee is limited to one refund per customer to prevent abuse of our generous policy.
• Valid Contact Information: You must provide accurate contact information and order details to process your refund.

For most refund requests, we require customers to return the product bottles (even if empty) to our designated return address. This policy helps us verify purchases and prevent fraudulent refund claims.

Our customer service team will provide you with the specific return address when you contact us. Please do not return products without first contacting us, as unauthorized returns may delay your refund processing.

Customers are responsible for return shipping costs unless the product was defective, damaged during shipping, or we shipped the wrong item by mistake. In these exceptional cases, we'll provide a prepaid return label.

We recommend using a trackable shipping method when returning products. This protects both you and us by providing proof of return. Standard USPS, UPS, or FedEx services work well for returns.

When returning your Sight Fresh bottles, please include:

• All bottles from your order (empty or partially used bottles are acceptable)
• Your order number written on a piece of paper inside the package
• Your name and email address so we can match the return to your refund request

You do not need to include the original packaging or shipping box. Simply place the bottles securely in any box or padded envelope for return shipping.

Once we receive your returned product or approve your refund request, we process refunds within 5-7 business days. The refund will be credited to the original payment method used for your purchase.

Here's what to expect during the refund process:

All refunds are issued to the original payment method used for the purchase. We cannot process refunds to different credit cards, bank accounts, or payment methods for security reasons.

• Credit Card Purchases: Refunds appear as a credit on your credit card statement
• Debit Card Purchases: Refunds are deposited back into your bank account
• PayPal Purchases: Refunds are credited to your PayPal account

The refund amount will match your original purchase price, including any promotional discounts you received. Shipping fees are not refundable unless the return was due to our error (defective product or wrong item shipped).

While our 180-day money-back guarantee is comprehensive, certain situations fall outside the scope of our refund policy:

If you receive a damaged or defective product, please contact us immediately. In these cases, we'll expedite your refund or replacement at no cost to you, including return shipping.

For damaged shipments, please take photos of the damaged product and packaging. This documentation helps us file claims with shipping carriers and improve our packaging procedures. Send photos to [email protected] along with your order number.

If we accidentally shipped the wrong product or quantity, we'll correct the mistake at no cost to you. Contact our customer service team, and we'll arrange for pickup of the incorrect item and immediate shipment of the correct product. You will not be charged return shipping in these cases.