Contact Sight Fresh
We're here to help! Reach out to our customer support team for questions about orders, products, or general inquiries.
Get In Touch With Our Support Team
Mailing Address
1444 S Entertainment Ave
Suite 410
Boise, ID 83709
Send Us A Message
How We Can Help You
Product Information
- Ingredient details and sourcing
- Usage instructions and dosage
- Safety and side effects
- Clinical research and studies
- Product certifications
Order Support
- Tracking your shipment
- Order modifications or cancellations
- Payment processing questions
- Delivery time estimates
- Lost or damaged packages
Returns & Refunds
- 180-day money-back guarantee
- Return authorization requests
- Refund status inquiries
- Product quality concerns
- Exchange requests
Account Assistance
- Account creation or login issues
- Password reset requests
- Update shipping information
- Email preference changes
- Privacy and data questions
Customer Support Hours
When We're Available
Expected Response Times
Phone: Immediate assistance during business hours
Email/Contact Form: 24-48 hours on business days
Urgent Issues: We prioritize urgent matters like lost packages or quality concerns
Our Location
Sight Fresh Headquarters
Address:
1444 S Entertainment Ave, Suite 410
Boise, Idaho 83709
United States
Phone: 1-888-308-8896
Email: [email protected]
Refund Support: [email protected]
Our corporate office is located in Boise, Idaho. While we don't have a retail storefront, our customer service team is available by phone and email during business hours to assist with any questions or concerns.
Frequently Asked Questions
What are Sight Fresh customer support hours?
+Our customer support team is available Monday through Friday, 9:00 AM to 6:00 PM EST. We respond to emails and contact form submissions within 24-48 hours during business days. For immediate assistance, please call us during business hours.
How can I contact Sight Fresh customer service?
+You can contact us by phone at 1-888-308-8896, email at [email protected], or through our contact form on this page. Choose the method that's most convenient for you. Phone support provides immediate assistance during business hours.
How long does it take to receive a response?
+Phone inquiries are answered immediately during business hours (Monday-Friday, 9 AM - 6 PM EST). Email and contact form submissions receive responses within 24-48 hours on business days. Urgent matters like lost packages or quality concerns are prioritized.
Can I contact Sight Fresh about refund requests?
+Yes, our customer support team handles all refund requests under our 180-day money-back guarantee. Contact us by phone at 1-888-308-8896 or email [email protected] with your order number. We process refund requests promptly and without hassle.
What information should I include in my inquiry?
+Please include your order number (if applicable), full name, email address, and a detailed description of your question or concern. This information helps us provide faster, more accurate assistance. For refund requests, include your order number and reason for return.
Do you have a physical store or retail location?
+Sight Fresh operates exclusively online through our official website at sightfreshofficial.com. We don't have physical retail stores. This direct-to-consumer model allows us to maintain quality control and offer better prices. All orders ship directly from our facility.
Can I track my order through customer support?
+Yes, our customer support team can help you track your order. Contact us with your order number and we'll provide current shipping status and estimated delivery date. You can also use our Order Tracking page to check status independently using your order number and email address.
What if I have a product quality concern?
+Product quality is our top priority. If you receive damaged, defective, or unsatisfactory products, contact us immediately at 1-888-308-8896 or [email protected]. We'll arrange a replacement or full refund promptly. Our 180-day guarantee covers all quality concerns.